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Privacy Policy

Last updated: September 4, 2026

1. Introduction

ConversionIQ, Inc. ("ConversionIQ," "we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website conversioniq.ai and use our services, including CommentResponderâ„¢ and ChattiLiveâ„¢ (collectively, the "Services").

2. Information We Collect

2.1 Information You Provide

  • Account registration details (name, email address, company name)
  • Payment and billing information
  • Contact form submissions
  • Communications with our support team
  • Social media account connections (Facebook, Instagram, YouTube, TikTok)

2.2 Information Collected Automatically

  • Device and browser information
  • IP address and geolocation data
  • Usage data and analytics (pages visited, features used, session duration)
  • Cookies and similar tracking technologies

2.3 Information from Third Parties

  • Social media platform data (comments, messages) via authorized API access
  • Analytics and advertising partners

3. How We Use Your Information

  • Provide, operate, and maintain our Services
  • Process transactions and manage your account
  • Respond to comments and messages via our AI engines on your behalf
  • Improve, personalize, and expand our Services
  • Communicate with you about updates, offers, and support
  • Detect, prevent, and address fraud and security issues
  • Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal data. We may share information with:

  • Service providers who assist in operating our platform (hosting, payment processing, analytics)
  • Social media platforms as required to deliver our AI moderation and chat services
  • Legal authorities when required by law or to protect our rights
  • Business transfers in connection with mergers, acquisitions, or asset sales

5. Data Security

We implement industry-standard security measures, including encryption (TLS/SSL), access controls, and regular security audits. While we strive to protect your personal data, no method of electronic transmission or storage is 100% secure.

6. Data Retention

We retain your personal data for as long as your account is active or as necessary to provide you with our Services. You may request deletion of your data at any time by contacting us.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to or restrict processing
  • Data portability
  • Withdraw consent

8. Cookies

We use cookies and similar technologies to enhance your experience, analyze usage, and assist in marketing. You can manage cookie preferences through your browser settings.

9. Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or sending you a notification.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at:

ConversionIQ, Inc.
Email: [email protected]
Web: conversioniq.ai/contact